Recent reviews of Viator: Reviews from Quora, youtube, Facebook in 2023
What is Viator?
Viator is the world’s largest online marketplace for tours, activities, and attractions. It offers over 300,000 experiences, from simple tours to extreme adventures, making it easy for travelers to book and create memories that last a lifetime.
Is Viator refundable?
Most Viator bookings can be canceled for a full refund up to 24 hours before the scheduled booking. However, it depends on the booking as Viator has three different cancellation policies, so travelers must check their listing before booking.
How does Viator pay?
Viator sends out payments via direct deposit each month, based on the customer’s month of travel. Payments are typically made within 21 business days after the end of the settlement period.
Can I register as a local tour guide on Viator?
Yes, Viator allows you to register as a local tour guide and advertise tours of your own making. You design the itinerary, determine when the tour is offered, set prices, and determine how many people you can accommodate. The site does not hamper your imagination nor your ability to charge anything your heart desires.
Is Viator suitable for travel agents?
Yes, Viator has a travel agent program that over 120,000 travel agents use to grow their business and earn commissions. The program offers full transparency on the supplier, and the commission is paid promptly. Customer support is positive and responsive, giving agents confidence in the products offered by Viator.
What is the DSA, and how does it relate to Viator?
The Digital Services Act (DSA) is a transparency and accountability framework for all online platforms operating in the EU. Article 24 of the DSA requires platforms like Viator to publish information on the average monthly active recipients of their intermediary services in the EU. Viator has been committed to the principles of trust, safety, and transparency for over two decades and uses the DSA’s guidance and requirements to enhance and further those efforts. Viator has calculated that, during the period beginning 1 August 2022 and ending 31 January 2023, the average number of monthly active recipients of their services in the EU was below 45 million, and will update this information on its website in accordance with DSA, Article 24.
Difference between Viator and TripAdvisor.
There are two types of travel websites – transactional and non-transactional. The former allows users to purchase travel products, while the latter provides educational content about products, destinations, activities, and people.
TripAdvisor is a non-transactional website that offers reviews and information about destinations. Viator, on the other hand, is a transactional site that sells various travel products.
While non-transactional websites can partner with transactional ones to generate revenue, their primary focus is not on transactions.